Why intake matters
Pet transport is not a job to run from memory. You need pickup details, destination details, pet handling notes, medical context, emergency contacts, and owner expectations in one place.
An intake form turns scattered text messages into an operating document.
Owner and route details
Collect owner name, phone, email, pickup address, destination address, appointment time, return address if different, and preferred update method.
For vet or grooming appointments, collect clinic name, appointment type, appointment time, and any check-in instructions.
Pet details
Record pet name, species, breed, size, age, weight, carrier or restraint needs, and whether additional pets are included.
Ask how the pet behaves in vehicles and whether they have a history of anxiety, escaping, biting, carsickness, or reactivity.
Medical and behavior notes
Collect medical conditions, medications, allergies, mobility limitations, and any instructions that affect loading, unloading, or waiting.
Behavior notes protect everyone. A pet that panics in the car, bolts at open doors, or cannot be handled by strangers requires a different plan.
Transport authorization
Your form should include permission to transport the pet, emergency contact details, and veterinarian information. For appointment transport, clarify what decisions you can and cannot make on behalf of the owner.
Do this before the ride, not during a stressful moment.