What you need to start
Starting a pet sitting business requires less than most people think. The foundation is three things: insurance, a contract, and a way for clients to find you. Everything else — a website, scheduling software, business cards — can come after revenue exists.
The goal in your first 30 days is straightforward: one paying client. Build from there.
Insurance and legal requirements
In most US states, pet sitting is not a licensed profession. You may need a general business license from your city or county — check your local government website, typically under $50.
If you offer boarding at your home (pets stay with you overnight), some cities require a kennel permit. Check local ordinances before offering in-home boarding. Drop-in visits and overnight stays at the client's home generally require no permit.
Insurance is non-negotiable. You need two coverages:
- General liability insurance — covers third-party bodily injury and property damage
- Care, custody and control (CCC) coverage — covers the pet itself while in your care. Standard liability policies often exclude animals — confirm CCC is included before purchasing.
Cost: $300–$600 per year. Pet Sitters Associates and Business Insurers of the Carolinas both offer same-day coverage purpose-built for pet sitters. Get insured before your first client.
Bonding adds a trust signal — especially important for pet sitters who enter client homes and hold keys. "Insured and bonded" reads significantly more professionally to potential clients.
Choosing your service model
Decide which services you will offer before you set rates:
- Drop-in visits — you go to the client's home for 30–60 minutes. Best starting point for most operators: lowest barrier, fastest client acquisition, no permit required.
- Overnight stays — you stay at the client's home while they travel. Higher income per booking, stronger client relationships, requires home access.
- Boarding — pets come to your home. Check local regulations first.
Start with drop-in visits. Add overnight stays as trust builds with existing clients. Most clients who start with drop-ins become overnight clients naturally as they travel more and their trust in you grows.
Setting your rates
Set rates before your first inquiry. Never quote on the spot without a number ready.
- 30-minute drop-in visit: $25–$40
- 60-minute drop-in visit: $35–$55
- Overnight stay: $65–$100
- Additional pet from same household: +$10–$20
- Holiday surcharge: +$15–$30
Check your local market — search pet sitters in your city on Google. Set your rate at the top of the local range, not the bottom. The clients most focused on price are the most difficult to work with and the most likely to cancel.
Getting your first client
The four fastest channels:
- Google Business Profile — set up and complete every field. Free, permanent, and generates inbound inquiries when pet owners search locally.
- Nextdoor — post a brief professional introduction in your neighborhood. High-trust channel.
- Facebook local groups — post in 2–3 neighborhood groups. Often generates replies within hours.
- Personal network — tell 20 people you have started a pet sitting business and ask if they know anyone who needs a sitter.
Do not start on Rover or Care.com. They take 20–25% of every booking and own the client relationship. Build your own client list from the start — it is an asset that grows in value over time.
The meet-and-greet
Every new client requires an in-person meet-and-greet at their home before the first paid visit. Bring your contract and intake form. Meet the pet, collect all information, get the key, sign the contract, and confirm the first booking before you leave.
The meet-and-greet is where clients decide whether to trust you with their home while they travel. Arrive on time, be calm and confident with their pet, go through the contract professionally, and leave with a confirmed first visit booked. Do not leave without a confirmed booking date.